Privacy Policy
Effective Date: July 2025
This Privacy Policy ("Policy") describes how Viví, accessible via https://www.viviskincare.com ("Site", "we", "us", or "our"), collects, uses, discloses, and safeguards your personal information when you visit or make a purchase through the Site. By accessing or using our Site, you agree to the terms of this
Policy.
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1. Information We Collect
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1.1 Device Information We automatically collect certain information about your device and your interactions with the Site, including but not limited to browser type and version, IP address, time zone, cookie data, the pages or products viewed, search terms, and other usage information. This data is collected to ensure proper Site functionality and to improve our services.
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1.2 Order Information When you place an order, we collect personal information such as your full name, billing and shipping addresses, payment information (including credit card details), email address, and telephone number. This information is necessary to fulfill your purchase, process payments, arrange delivery, and communicate with you.
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1.3 Customer Support Information If you contact us for support, we collect the information you provide in order to assist you effectively.
2. Use of Personal Information We use the collected information to:
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Process and fulfill your orders.
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Communicate with you regarding your orders and related inquiries.
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Comply with legal obligations and prevent fraud.
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Send you marketing communications aligned with your preferences.
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Improve and optimize the Site and our services.
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3. Sharing of Information
We may share your personal information with third-party service providers necessary to operate our Site and provide our services, including Wix, which powers our online store. For details on Wix's privacy practices, please visit https://www.wix.com/about/privacy. We may also disclose information to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our rights.
4. Behavioral Advertising
We use your personal data to deliver targeted advertisements that may be relevant to you. For example, we employ Google Analytics to analyze Site usage (see https://policies.google.com/privacy). We share information with advertising partners through cookies or similar technologies. You may opt out of targeted advertising via the following platforms:
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5. Cookies
We utilize cookies essential for Site operation, performance, advertising, and social media integration. Cookies store small amounts of data on your device to improve your browsing experience. You may control or disable cookies through your browser settings; however, disabling cookies may impair Site functionality.
6. Legal Rights and Data Protection
Rights and Data Protection If you reside within the European Economic Area (EEA), the United Kingdom, or California, you have rights under the GDPR and CCPA, including the right to: Access, correct, or delete your personal information. Object to or restrict processing of your data. Withdraw consent where applicable. Request data portability. Lodge complaints with data protection authorities. Please contact us at info@viviskicare.com to exercise these rights or for further inquiries.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law, unless you request deletion.
8. Automated Decision-Making
Where applicable, we engage in limited automated decision-making, such as fraud prevention, which does not have significant legal effects on you.
9. International Data Transfers
Your personal data may be processed in countries outside your residence, including Ireland, Canada, and the United States. We take appropriate safeguards to ensure compliance with applicable data protection laws.
10. Updates to This Policy
We reserve the right to update this Policy periodically. Material changes will be communicated through the Site or other appropriate channels.
11. Contact Information
For any questions or concerns regarding this Policy or our data practices, please contact: Email: info@viviskincare.com
12. Social Media
You may also connect with us via: Instagram: https://www.instagram.com/viviskincarepr/?hl=fr Facebook: https://www.facebook.com/profile.php?id=61573754404258